Tracking your order
Once you have registered your order, you can track its status by accessing one of the below links, depending on the courier service used to ship your products. When accessing the link you will be sent to the web page of the courier service where you can enter the package number received by email.
Track package Sameday - AWB - Click Here
Deliveries are made from Monday to Friday between 9 am and 6 pm. After the payment is confirmed you will be contacted by one of our colleagues who will establish with you the delivery details.
The delivery of the products in stock will be made in X days from the confirmation of payment. For products that are not available in the supplier's stock, delivery data will be communicated by one of our colleagues.
In Romania -
The delivery fee is 50 RON, and for orders exceeding 1000 RON the delivery is free.
The ordered products can also be picked up from our headquarters and in this case the delivery fee is zero.
In the European Union -
The delivery fee is 15 EUR, and fore order exceeding 200 EUR the delivery is free.
*** Upon receiving the package we kindly ask you to carefully check the products received. Any notifications related to the lack of products or their damage during transport must be reported to the agent from the courier company upon receipt of the package. It is mandatory to conclude a statement with the representative of the courier company.
Procedure for returning a product :
- The consumer has the right to return the goods within 14 days – without stating the reason.
- The consumer fills in the Support Form, link -
- The return is made solely and exclusively on the basis of purchase receipt.
- Only undamaged goods in original packaging are subject to return.
- The consumer passes the goods to Motmodul SRL at the following address, Iuliu Maniu St 21, 435500, Sighetu Marmatiei, Romania :
- packaged in original packaging together with all accessories and Warranty Sheet.
- the consumer organizes the shipment at his own expense and notifies Motmouls SRL about the shipment.
Return your items to:
Iuliu Maniu st 21,