1. General Elements  

 The general terms and conditions will apply to all sales of Motmould SRL through the virtual store www.shop.motmould.com hereinafter referred to as Website.

Buyer - Legal person or a corporate entity who confirms an order.   

Seller - Motmould SRL company , having its registered office in Sighetu Marmației, 21 Iuliu Maniu Street, Maramures County, registered at the National Office of the Trade Register with no. J24 / 1015 / 22.04.2019, Unique Registration Code 41025045.   

Order - the request for delivery of products addressed by the Buyer, to the Seller will be made through the following steps:   

  • select the desired product (s) + "Add to Cart",
  • to continue shopping, access "Continue shopping", and to complete the order, access "Complete the order" 
  • after selecting the desired product, fill in the information for creating a buyer account. 
  • billing data is entered. 
  • the delivery address is entered. 
  • the delivery is made by courier or pick up from the company's headquarters. 
  • choose one of the two payment methods. 
  • the terms and conditions are accepted. 
  • the order is placed.   

Contract - The order confirmed by the Seller.   

2. Contractual Elements   

 By launching an electronic or telephone order on the Website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller carries out its operations.   

And order involves the following elements:  


  • Specific order and conditions of sale 
  • Specifications start (technical date and billing) 
  • Terms and conditions 
  • Warranty

The order not confirmed by the Seller does not represent a Contract.   

The contract enters into force upon confirmation of the Order by the Seller. 

Confirmation is done electronically or by phone. The terms and conditions of sale will be the basis of the concluded Contract, in addition to which they will be certified by the.   

Information presented on the Seller's website is for information purposes only and is subject to change by the Seller without prior notice.   

The displayed prices are valid within the stock available of the supplier.

3. User Registration  

Any Buyer who wishes to register on the website www.shop.motmould.com can do so by accessing the Registration button available on the main page and complete the proper steps required for registration.   

The Buyer is fully responsible for the security of the access password as well as any information regarding registration, authentication and account. The Buyer is fully responsible for any order and / or payment made using the site 

www.shop.motmould.com from his/her account.

By accessing the site and the products on the site www.shop.motmould.com, Motmould SRL processes the personal data of the Client necessary to fulfill the purposes for which these data were requested and stored. Regarding the Client's rights. as a data subject as guaranteed by Regulation 2016/679 / EU on the protection of individuals with regard to the processing of personal data and on the free movement of such data, please access the Security Policy provided and other measures implemented to guarantee your rights.      

4. Intellectual Property   

The Buyer agrees not to make public any of the information received from the Seller.   

5. Terms 

The delivery term varies depending on the availability of the product / products in the Supplier's stock but cannot be longer than 30 days from the date of concluding the Contract.   

If the delivery deadlines cannot be met, the Seller will electronically notify the Buyer of the estimated deadline for completion of delivery.   

If the Seller receives erroneous information related to the invoicing or delivery of the products, a new order fulfillment term will be established.   

6. Billing 


The Seller will issue to the Buyer an invoice for the delivered products, the obligation of the Buyer being to provide correctly all the information necessary to issue the invoice according to the legislation in force.

7. Risks and Responsibilities   

7.1 Delivery   

The Seller undertakes to ship the products to the buyer by express courier.   

7.2 Transport   

Apart from any misunderstandings between the Seller and the Buyer, the Seller discharges the risks and responsibilities associated with the products at the time of their delivery to the Courier Seller or the Buyer's representative.   

*** Motmould SRL reserves the right to make changes at any time regarding the content of the site www.shop.motmould.com, the policy, the terms and conditions of use, without the need for prior notice to users in this regard.  

8. Product and Price Information   

The prices displayed on the site www.shop.motmould.com are in RON / EU / HUF. The displayed prices are valid when accessing the page where they are displayed, Motmould SRL reserving the right to change them at any time, without any notice or notification.   By placing an order on the website www.shop.motmould.com .The customer irrevocably undertakes to pay the value of the ordered products. The client during the order registration procedure will be redirected to the sites of Motmould SRL collaborators in order to collect the data necessary for payment.   The customer has the obligation to opt for the payment method chosen before placing the order, by checking the appropriate, according to the steps of placing the order.   

9. Warranties   

All products sold by the site www.shop.motmould.com, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the suppliers.

10. Force Majeure   

Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to force majeure. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.   

11. Applicable law - Jurisdiction   

This contract is subject to Romanian law. Any disputes arising will be settled amicably or if this is not possible, the disputes will be resolved by the competent courts in the area of ​​activity of the Seller.   

12. Complaints procedure   

The consumer may submit to the Seller any complaints:   - by registered letter, with acknowledgment of receipt, at the headquarters of Motmould SRL. 

- by e-mail: contact@moutmould.com   

The Seller will reply in writing to the Buyer at the address indicated by him in the complaint within 30 days from the date of receipt of the complaint.